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Shop & Marketing Assistant - Sales, Marketing & Communications

Based in Valletta, Malta

10hrs

PURPOSE OF THE JOB

 

The Shop & Marketing Assistant will report directly to the Personal Assistant to the Artistic Director and manage in the day-to-day running of the art gallery and retail gallery shop. The responsibilities listed below will be shared with the PA to the AD.  

 

This includes general gallery duties and three main objectives: sales, marketing & communications which could also include fundraising initiatives.

 

Interest & willingness to learn will be included as an asset for your application.

 

An enthusiasm for contemporary visual art would be a plus.

MAIN RESPONSIBILITIES:

 

General

 

  • Being responsible for opening and closing the gallery at the opening and closing times.

  • Greeting customers, clients, visitors, guests, who enter the gallery and shop.

  • Manages the shop reception desk providing certain administrative duties including, manage written correspondence, research, evaluation, schedules, managing office supplies, filling in forms, answering phone calls, set up or confirm appointments, event schedules with artists, vendors, clients or visitors.

  • Provides information to visitors about the exhibitions and education program.

  • Operate in-house audio-visual equipment on a day to day basis.

  • Upkeeping VC gallery shop & main entrance.

  • Assists when necessary with the running of other events at the VC Gallery.


Marketing & Communications

 

  • Maintain online social media presence on platforms such Facebook & Instagram for VC and gallery shop accounts.

  • Build VC’s brand awareness through various media outlets, plan sales and advertising campaigns, collect and analyse market research data, identifying potential markets, work within various multimedia outlets to promote a product, etc.

Sales

  • The duties and responsibilities of a sales person include meeting sales goals, creating business relationships, remaining consistent and maintaining a keen awareness of the client’s needs.

  • As a gallery shop sales person you are encouraged to manage point-of-sale processes, be responsible for processing cash and card payments, stock-taking, attaching price tags to merchandise, balancing cash register, inform customers about discounts and special offers,  maintain records related to sales, visitor counting, display arrangement, handling of cash, security and banking.

  • Processing paperwork related to sales of artworks on behalf of the VC gallery. Issuing invoices and receipts relating to sales from gallery shop or VC gallery.

  • Management of VC Membership Schemes & occasional events related to the members.

  • Upload/archival of information such as invoices, receipts, staff minutes, membership scheme, donation scheme, links to online articles about VC.

Fundraising

 

  • Involvement with funding procedures.

  • Assist in researching potential donors and sponsors. Suggest fundraising opportunities for the Norbert Francis Attard Foundation and Valletta Contemporary & assist in the upkeeping relationships with contributors.

Working Hours

  • Wednesday to Saturdays from 2.00pm to 7.00pm (15hrs-20hrs per week). Mondays, Tuesdays and Sundays closed. The exact working days will be decided upon with the chosen candidate, but the ability to work on a Saturday will be considered and asset. 

  • During opening nights of exhibitions, venue hire and other events, you will also be required to attend evening receptions from 7.00pm until latest 11.00pm and occasionally asked to participate in the installing and de-installing of an exhibition, including any meetings outside working hours.

Essential Requirements

 

- Driven, ambitious, helpful and motivated personality encouraged

- Interest and flair for retail and sales is essential

- Understanding of sales principles and customer service practices

- Excellent communication skills, good team worker, ability to lead and motivate a team

- Excellent in organisational ability and prioritisation of task handling

- Bachelor's degree (Example: Art History, Digital Arts) or related job experience in related areas would 

   be equally considered. Other degrees such as arts management, business studies, marketing and   

   sales, would be equally considered as well.

- Open-minded, detail-oriented, self-motivated, highly educated and punctual is most essential.

- Strong and clear written & oral communication in primarily in English and preferably Maltese.
   Other spoken languages will be a plus.

Aptitude/interest for Marketing on Social Media and online communications is a must.

Friendlyconfident and engaging personality with a client relation focus.

Good word processing and desktop computer skills, email and internet.

Software skills: photo editing, Adobe Creative Suite and more would be a plus.

Application

To apply please email a motivation letter and curriculum vitae addressed to Maria Eileen Fsadni, sent on maria@vallettacontemporary.com with the 'Vacancy: Sales & Marketing Assistant' by 7th June 2024. Emails with the incorrect subject line might be missed. 

Interviews for shortlisted candidates will be held 3rd week of June 2024

Please note, we are unable to give feedback on individual applications.

The position of Front of House - Sales, Marketing & Communications  is expected to commence preferably on 1st July 2024

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